Commercial
Debt Recovery

Professional & Legal Support from a Trusted Debt Collector Singapore

In the fast-paced world of business, maintaining healthy cash flow is essential. But what happens when a client refuses to pay for products delivered or services rendered? Late payments and bad debts can seriously impact your financial stability and disrupt daily operations. This is where commercial debt recovery comes in.

At Swift Debt Recovery, we specialise in helping companies recover overdue payments through professional, ethical, and legal means. As an experienced and trusted debt collector in Singapore, our mission is simple: to recover what is rightfully yours, without compromising your business reputation or client relationships.

What Is Commercial Debt Recovery?

Commercial debt recovery refers to the process of recovering unpaid debts owed by businesses, companies, or corporate entities. It differs from personal or consumer debt collection in that it typically involves larger amounts, more complex agreements, and B2B relationships.

• Common examples of commercial debt include:
• Unpaid invoices for goods or services
• Overdue contractual payments
• Outstanding subscription or retainer fees
• Rental arrears in commercial leases
• Debt from defaulted trade agreements

In Singapore’s competitive business environment, it’s not uncommon for companies to face delayed payments or clients who become unresponsive. When internal reminders and efforts fail, a licensed and experienced debt collector Singapore agency like Swift Debt Recovery becomes a valuable partner.

Why Engage a Licensed Debt Collector in Singapore?

Hiring a professional debt collector isn’t just about persistence—it’s about applying strategic pressure within legal boundaries to prompt repayment. Here are key reasons why businesses across Singapore choose us:

✔️ Higher Recovery Rates
With trained negotiators and proven processes, we achieve faster and more successful recoveries compared to in-house collection attempts.

✔️ Saves Time & Resources
You and your staff shouldn’t be chasing debtors. Let our experts handle it while you focus on running your business.

✔️ Professional Image
We represent your company professionally, preserving relationships while firmly recovering the debt.

✔️ Legally Compliant
We follow all relevant laws, including the Protection from Harassment Act (POHA) and Singapore’s strict ethical standards for debt collection.

✔️ No Win, No Fee Options
In selected cases, we offer risk-free collection arrangements where you pay only if we succeed.

Our Commercial Debt Collection Process

At Swift Debt Recovery, our step-by-step approach is designed to be transparent, effective, and legally sound.

Step 1: Initial Case Review We begin with a thorough assessment of your case, including:

• Review of contracts or agreements
• Outstanding invoices and documentation
• History of communication with the debtor
• Status of debtor’s business (active, dormant, or struck off)

This helps us determine the most effective recovery strategy and likelihood of success.

Step 2: Letter of Demand (LOD) We draft and send a formal Letter of Demand, giving the debtor a specific deadline (usually 7–14 days) to repay the amount owed. The LOD outlines:

• Amount due
• Reason for the debt
• Payment deadline
• Consequences of non-payment (e.g. legal escalation)

Sending a clear and well-worded demand often prompts immediate action.

Step 3: Contact and Negotiation If there is no response to the LOD, our licensed debt collectors begin direct communication via:

• Phone calls
• Emails
• Official letters
• On-site visits when necessary

We approach the situation with professionalism, aiming to reach a mutually acceptable resolution—whether through full payment, a settlement, or structured instalments.

Step 4: Escalation or Legal Advice (If Required) If the debtor remains uncooperative, we advise you on the next steps. This may involve:

• Filing a claim with the Small Claims Tribunal (for debts under S$20,000)
• Civil court proceedings for larger amounts
• Enforcement actions after obtaining a judgment (e.g. Writ of Seizure, Garnishee Order)

Types of Businesses We Help

At Swift Debt Recovery, we bring extensive experience across multiple industries in Singapore, making us a trusted name in debt collection Singapore businesses rely on. Our team has successfully handled debt recovery cases for both large corporations and small-to-medium enterprises (SMEs), adapting our strategies to suit each client’s specific business model and industry dynamics.

We frequently assist freelancers, contractors, and professional service providers—including lawyers, consultants, and accountants—who often face challenges in chasing overdue payments while maintaining client relationships. We also support property management companies, landlords with commercial tenants, and recruitment agencies, all of whom deal with recurring payment delays or disputes that can affect operations and cash flow.

Our expertise also extends to creative agencies, marketing firms, logistics providers, and import/export businesses, where debt recovery requires a nuanced and strategic approach. Regardless of the industry, we understand that every case is unique. That’s why, whether your debtor is a multinational corporation or a local SME, we tailor our collection process to reflect your case’s nature, urgency, and legal standing—ensuring a higher chance of recovery without compromising professionalism.

Documents Required for Debt Collection

To help us get started, we usually require the following:

• Signed contracts, agreements, or purchase orders
• Invoices and delivery orders
• Evidence of communication (emails, WhatsApp, etc.)
• Payment records or bounced cheques
• Any prior Letters of Demand or reminders

Having a solid paper trail strengthens your claim and allows us to act swiftly.

Legal & Ethical Standards We Follow

As a trusted debt collector in Singapore, Swift Debt Recovery operates under a strict code of conduct to ensure all recovery efforts are lawful, ethical, and respectful. We do not threaten or harass debtors, and we never use force, intimidation, or public shaming tactics. Our team strictly adheres to privacy and data protection laws, communicates only during appropriate hours, and avoids any action that could damage your reputation or the debtor’s dignity.

We understand that effective debt recovery requires a balance of firmness and professionalism. That’s why our collectors are thoroughly trained to handle disputes with empathy, tact, and clear communication. By approaching each case with integrity and emotional intelligence, we protect your interests while maintaining a respectful, conflict-free process that reflects well on your brand.

Why Swift Debt Recovery?

We are more than just a collection agency. We are your strategic partner in debt recovery.

What Sets Us Apart:

✔️ Decades of combined experience in Singapore’s commercial sector

✔️ Fully licensed and compliant with local laws

✔️ Transparent pricing and reporting

✔️ Fast, effective, and professional solutions

✔️ Strong track record of success for SMEs and corporations alike

When Should You Hire a Commercial Debt Collector?

Delaying action on unpaid debts can significantly reduce your chances of successful recovery. The longer you wait, the harder it becomes to locate the debtor, enforce repayment, or negotiate a fair resolution. Acting early shows you’re serious and gives you more options to recover what’s rightfully yours without legal escalation.

You should consider engaging a professional debt collector in Singapore like Swift Debt Recovery if the debt is over 30 days overdue, your reminders are being ignored, or the debtor is avoiding communication entirely. If the unpaid amount is substantial and starting to affect your business operations, seeking expert help can prevent further financial strain. We also assist clients who want to resolve disputes efficiently without immediately going to court. Our proven approach allows you to take firm but legal action with confidence.